Privacy Policy

1. Who We Are

Creafter LLC ("Creafter", "we", "us" or "our") is a software development company organized in the State of New Mexico, United States.

This Privacy Policy applies to the Creafter website and to personal information we process in connection with website inquiries, project discussions and client interactions.

You can contact us regarding privacy matters at .

2. Information We Collect

Information you provide to us

We may collect information that you choose to provide when contacting us, requesting a proposal, discussing a project, communicating with Creafter or using a client workspace.

• Name and contact information.
• Email address.
• Company or organization information.
• Website or project information.
• Project requirements, budget or timeline information you choose to provide.
• Messages and communications sent to Creafter.
• Client Portal account and authentication information, where applicable.

Information collected automatically

When you access our website, our systems and service providers may automatically receive limited technical information needed to operate, secure and maintain the website.

• IP address.
• Browser and device information.
• Request and server log information.
• Date and time of access.
• Security and diagnostic information.
• Cookie and similar technology information where applicable.

3. How We Use Information

We may use personal information for purposes including:

• Responding to inquiries and proposal requests.
• Evaluating potential projects and business relationships.
• Providing and managing services for clients.
• Operating and securing our website and Client Portal.
• Communicating about projects, services and support.
• Diagnosing technical problems and improving reliability.
• Preventing fraud, abuse and unauthorized access.
• Maintaining business and accounting records.
• Complying with applicable legal obligations.
• Establishing, exercising or defending legal claims.

4. Legal Bases for Processing

Where applicable data protection law requires us to identify a legal basis for processing, we may rely on one or more of the following:

• Contract: processing necessary to take steps at your request before entering into a contract or to perform an agreement with you.
• Legitimate interests: operating our business, responding to business inquiries, maintaining security and improving our services where those interests are not overridden by your rights.
• Consent: where we specifically ask for and rely upon your consent.
• Legal obligation: where processing is required to comply with applicable law.

Where processing is based on consent, you may withdraw that consent at any time, without affecting processing that occurred before withdrawal.

5. Cookies and Similar Technologies

Creafter may use cookies and similar technologies to provide essential website functionality, maintain sessions, protect forms and accounts, remember preferences and, where enabled, understand website usage.

Where required by applicable law, non-essential cookies will be used only after the required consent has been obtained.

For more information, see our Cookie Policy .

6. How We Share Information

We do not disclose personal information simply because it may have commercial value. We may disclose information when reasonably necessary to operate our business or provide our services.

This may include disclosure to:

• Hosting, infrastructure, email and other technology providers.
• Professional advisers such as accountants, attorneys or consultants where appropriate.
• Contractors or service providers working on our behalf and subject to appropriate obligations.
• Government authorities or other parties when required by law, legal process or to protect legitimate rights.
• A successor or relevant party in connection with a merger, acquisition, financing, reorganization or sale of business assets.

Creafter does not sell personal information for monetary consideration. If our use of a technology is considered "sharing", "targeted advertising" or a similar regulated activity under an applicable privacy law, we will provide any notice or choice required by that law.

7. International Data Transfers

Creafter is based in the United States and may work with service providers operating in the United States and other countries. As a result, personal information may be processed outside the country in which it was originally collected.

Where applicable law requires additional safeguards for an international transfer, we will use an appropriate lawful transfer mechanism.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements and satisfying legal, accounting or security requirements.

Retention periods may differ depending on the type of information, the nature of our relationship with you, contractual requirements and applicable law.

9. Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

No method of transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights regarding your personal information, including rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Object to or restrict certain processing.
• Request portability of certain information.
• Withdraw consent where processing is based on consent.
• Opt out of certain regulated uses where applicable.
• Lodge a complaint with an applicable data protection authority.

These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before responding to certain requests.

To submit a privacy request, contact .

11. Children's Privacy

The Creafter website and services are intended for businesses and professionals and are not directed to children under the age of 13. We do not knowingly seek to collect personal information from children under 13 through this website.

12. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and Creafter is not responsible for those practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The "Last updated" date at the top of this page indicates when the Policy was most recently revised.